Q. What if I get a Permission Denied page after trying to access databases with my JHED ID / password?

Answer

Did you get a Permission Denied page after trying to access databases with your JHED ID / password?

If currently registered or employed:

  • Go to my.jhu.edu
  • Sign in with your login id and password. 
  • Click on the “My JHED” tab.
  • In the section headed “JHED functions,” click on “change MyInfo." 
  • If not already set to "SAIS Campus," change your "Primary Campus" to "SAIS Campus" and save your settings.

If you've already graduated, your off-campus access will cease to work within a week after graduation day. 

Still having trouble?  Email saishelp@jhu.edu and provide as much detail as possible.

  • Last Updated Dec 11, 2018
  • Views 39
  • Answered By Stephen Sears

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